To be eligible for an exchange

  • Our exchange policy lasts 07 days.
  • If 07 days have gone by since your purchase, we won't be able to offer you an exchange.
  • Item must be unused and in the same condition that you received it.
  • Item must be in the original packaging with all original tags intact.
  • The original receipt or proof of purchase is needed
  • Only regular priced items may be exchanged

For any exchange related issues; kindly write in to us with the following details

  • Your Name and Contact Number
  • Receipt or Order Number
  • Item Name and/or Barcode
  • Reason(s) for exchange

Please allow 3 to 5 business days for us to reply you. Strictly no refund allowed.

Contact Us

Need guidance or have a query? We're here to help, just ask.

The Bag Creature
57 Joo Chiat Place, Singapore 427781
Google Maps // Click Here

Mondays to Saturdays
11am to 6.30pm

Whatsapp or Direct Call :+65 8815 8711