Returns

To be eligible for an exchange :

  • Our exchange policy lasts 07 days.
  • If 07 days have gone by since your purchase, we won't be able to offer you an exchange.
  • Item must be unused and in the same condition that you received it.
  • Item must be in the original packaging with all original tags intact.
  • Original receipt or proof of purchase is needed
  • Only regular priced items may be exchanged

For any exchange related issues ; kindly email us at hello[@]thebagcreature.com with the following details :

  • Your Name and Contact Number
  • Receipt or Order Number
  • Item Name and/or Barcode
  • Reason(s) for exchange

Please allow 5 business days for us to reply you. 

Strictly no refund allowed.